Please be Advised- No refunds
All video materials sold are tested before shipping. Please keep in mind that these materials are homemade, duplicated DVDs and may not be compatible with all makes of DVD players. Although not a frequent problem, please try the DVDs in different players if freezing, skipping results. This type of video response is likely a player-media issue- not a defective DVD. Many times the less expensive the player the better it is compatible with the DVDs. You may look here for additonal assistance with problems. http://www.videohelp.com/
Email within 30 days of purchase, if the surface of the DVD appears damaged.
A new one will be sent ASAP. Thanks
We aim for great customer service and try to create a great product, we will replace defective items up to 30 days from purchase only thanks.